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Privacy Policy

1.1 General Information

Simple-Talk.com is a service from Red Gate Software Limited (together "Simple-Talk.com") that is responsible for the content of http://www.simple-talk.com/.

1.2 Simple-Talk.com Privacy Statement

Simple-Talk.com respects your privacy and will use any personal information collected from this website (http://www.simple-talk.com/) in accordance with the Data Protection Act 1998. Further details on the UK Data Protection Act can be found at the website of The Office of the InformationCommissioner (www.ico.gov.uk). This privacy policy sets out our privacy practices. Please take time to review this privacy policy as it tells you how your personal information will be treated by us.

Any questions regarding our privacy policy should be directed to Simple-Talk.com's privacy policy manager at privacy@simple-talk.com or alternatively see the section 'your rights' .

1.3 What information do we collect and why?

Simple-Talk.com will not collect any personal information about individuals except when specifically and knowingly provided by such individuals. Examples of the information collected on this site includes name, company, user name, password, e-mail address, phone number and product commentary.

We will use this information to:

  • verify your identity (for example when you log in to the Simple-Talk.com community);
  • administer your participation in discussion forums;
  • anticipate and resolve any problems with any services supplied to you;
  • carry out market research and surveys;
  • enable you to register for competitions, promotions or premium content;
  • customise the service we provide to you;
  • send you our newsletter, where this is requested by you;
  • to send you follow-up communications relating to software downloaded from our site; and
  • send you information about other of our services and those of our owner Red Gate Software Limited.

We may collect any personal information provided by you to us through this web site [or via one of our telephone operators][1], or we may collect this information through your e-mail or other communications with us. Certain information is collected automatically, as described later in the privacy policy.

We may also ask you for other optional information such as what sort of [equipment/device/software][2] you use and what other subjects interest you. If you choose to give us this information, we will use it to help us to provide you with the best possible service that is personalised to your needs and preferences.

Although we do not make it compulsory to give us every item of information we ask for, the more information you volunteer (and the more accurate it its), the better we can tailor our services for you.

We also collect information from you if you choose to take part in any of our on site surveys or promotions. We will use this information administer the promotion and help us to plan other promotions.

1.3.1 Users log files and’ IP address, are automatically logged by our web server. IP addresses are used to help us administer the site and to collect broad demographic information about users’ interest in this website (number of visits, etc) for aggregate use.

1.3.2 We may collect non- personal information about you such as the type of internet browsers you use or the site from which you linked to our site. You cannot be identified from this information and it is only used to assist us in providing an effective service on our site.

We may also share non-personal aggregate, or summary, information regarding our users with partners or other third parties, such as information relating to the number of users linking to our site from their sites but we do not sell or share any information at the individual level.

1.3.3 Cookies are very small text files saved to your computer used to track user navigation around a website. At http://www.simple-talk.com/ session cookies are used to identify unique users to our sites. They are not cross-referenced with any other information such that an individual person could be identified.

Simple-Talk.com may use a third party to serve advertisements on our sites. The advertisers may use cookies to track the number of users responding to the campaign. Simple-Talk.com does not have access to or control of cookies placed by third parties.

Disabling/Enabling Cookies – users have the ability to accept or disable cookies by modifying the settings in their browser. Disabling cookies however may mean that some functionality may be affected. For further directions on how to disable cookies please click here http://www.allaboutcookies.org/manage-cookies/stop-cookies-installed.html

1.4 Disclosures

Simple-Talk.com will not disclose voluntarily provided details to third parties or use the information in any other way without prior consent. On all pages where personal data is collected, specific details on the use of this information will be provided.

Other than the disclosures referred to in this policy we will not disclose any personal information without your permission unless we are legally obliged or entitled to do so (for example, if required to do so by Court order or for the purposes of fraud or other crime).

We will only disclose your personal information to a third party either as part of a reorganisation or a sale of the assets of our owner Red gate Software, or having ensured that steps have been taken to ensure that your privacy rights continue to be protected.

1.5 Information on products and services

It is very important that we provide you with the highest level of service. In order to help us do this, from time to time we may send you, with your consent, details of our products and services which we think may be of interest to you. If at any time you do not wish to continue to receive these details, then send a blank e-mail message to nomarketing@simple-talk.com[3] . You can also unsubscribe from our newsletter by using the 'unsubscribe' option located on each of our newsletter communications, or visiting your user profile while logged in and deselecting the newsletters you no longer wish to receive.

1.6 Keeping our records accurate

We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, please contact us as set out below[4]

1.7 Forums

Users are reminded that forums are for public discussion. Any personal information supplied by users during these discussions is widely accessible and you should be careful when deciding to disclose your personal information. Simple-Talk.com is not responsible for the content posted by users of these services.

1.8 Security

We have implemented technology and policies to help safeguard your privacy from unauthorised access and improper use. For example, user-logins are subject to unique user id and password protection. We will continue to monitor and update security measures as new technology becomes available as appropriate to the site.

1.9 Links to other websites

This website contains links to other sites that are completely unrelated to Simple-Talk.com. This privacy statement does not apply to these sites nor are we responsible for the content and practices of these websites.

2.0 Transfers of your personal information outside of the European Economic Area

Information you provide to us is not, routinely transferred by us to countries outside the European Economic Area ('EEA') although is may happen if, at any point one our servers is temporarily located in a country outside the EEA or if one of our service providers is located in a country outside of the EEA. If we transfer your information outside the EEA in this way we will take steps to ensure that your privacy rights continue to be protected.

In addition, if you use our services while you are outside the EEA, your information will be transferred outside the EEA in order to provide you with those services.

2.1 Your consent

By using our website, or giving us your details, at an exhibition, you consent to the collection and use of this information by Simple-Talk.com and its owner Red Gate Software Limited. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we would disclose it.

2.2 Contacting us

You have the right to access your information held by Simple-Talk.com (for which we may charge a small fee) and where necessary, to have it amended. You can also request not to receive marketing information from Simple-Talk.com and Red Gate Software Limited. For more details, please contact: Data Protection, Simple-Talk.com, Red Gate Software, Newnham House, Cambridge Business Park, Cambridge, CB4 0WZ, United Kingdom, email privacy@simple-talk.com, or telephone 0800 169 7433.



[1] Include if appropriate

[2] Delete/expand as appropriate

[3] This is an example hyperlink, amend as necessary

[4] This can be a hyperlink to the 'contact us' section of the policy

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