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Robert Chipperfield
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Investigating SQL Server 2008 Wait Events with XEVENTS
 Some reasons for the slow-running of database applications aren't obvious. Occasionally, even the... Read more...

Controlling Email Messages using Exchange's Transport Rules
 Some tasks that should have been easy in previous versions of Exchange just weren't. Now, with... Read more...

Software Tool design: The Three Rs
 To understand the full extent of the requirements of your users when you are redesigning a software... Read more...

JSON and other data serialization languages
 The easiest way to speed up an Ajax application is to take out the 'X' and use JSON rather than XML. Of... Read more...

Embedding Help so it will be used
 It is not good enough to make assumptions about the way that users go about getting help when they use... Read more...